Windows Update not working? This might fix it! When I first wrote this article, it applied to a Windows XP system. Since then, I've found the same technique works with Server as well as other flavors of Windows. There are updates inline. Here is the original scenario: You've got a computer you've just re-installed all of Windows XP. Like a good computer professional, before turning it back over to the client, you are going to apply all the service packs, patches, and updates that Microsoft might want the system to have.
Except when you go to update. I'm going to jump ahead quite a bit - I tried all the things suggested in that article, then tried other things others found and did, and had no success. In another scenario, Windows Update's GUI is endlessly looping around on itself and never actually updating your system. Different symptom for some of the same types of problems! Click Here for Press Release. Server has the same issue! I was making a virtual machine of a fresh from the CD installation of Server R2 and upon the first update attempt came up with a 0x error code in IE6 which complained of a Windows update error.
After much hoop jumping and Microsoft Fix-It downloads that didn't fix it, I turned and did the same procedure below though I did have to do more than just 2 files and that server is now happily updating. So if you have a server with a similar problem, follow along and get Windows update updating again! Details of my particular server faults are near the end.
Actually, I don't know if KB broke it for sure or not, but it was one of the updates that came in the November Patch Tuesday block. Windows Update was so broken I couldn't even manually download the patch set for MS - it would run, unpack, give an error, not write a log file, and exit.
What fixed it: I did the manual install procedure below, though other files had to be copied as well and renamed in the process. Once that was done, Windows Update ran - the first thing it did was run an update that updated Windows Update components. Then it ran fine, did its updates, and then proceeded to go into a loop bouncing between two screens in IE and not run again. At this point, for fun I gave the Microsoft Fix-It tool another try - this tool has never worked in the past, but to my amazement this time it worked perfectly!
To the trash can i will and did put them all. I seriously doubt any microst rep or tech will ever read this and even if they do. Nothing will be done about it!!! This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question 7.
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In reply to A. User's post on December 13, The a so called ask desk level 2 tech already did all this and more and got no where. The so called fixit does not do jack anymore then the two place you sent me does. I wonder why that is. Since this is a freshly installed windows. Could it just be that it is the new so called update agent you people carelessly put together that doesn't work. Just like this file iuhist. Go figure. This is Microsofts issue and has been for the past 3 or more years and Microsoft has yet to fix it.
Time is running out for those of us that want to get windows Xp up to date and if you asked me that is exactlly what Microsoft wants to happen so people will just dump windows Xp and move on. I think i should just move on to Apple.
It doesn't seem so now. You all just keep us running around in the same circles and getting us nowhere Honestly i hope someday soon a team of people persons comes along and puts microsoft out of business once and for all.
But then again Microsoft is doing just that to it selves by producing junk like windows 8 and 8. I know if i was the big head in a company i would surely be listening and following what the consumers are doing.
Interestingly enough, it seems to be working on the other machines as well after updating to IE7 and installing the UpdateAgent. If I did not know other people were having this issue, I'd think I was crazy. This has been driving me up a wall since yesterday. Seems to be working for now though. Get your updates while you can :.
So odd. I last left off with a fresh install and the only change was installing IE 7 and it still failed. To verify that it worked or not I tried Windows Update again before installing the agent to see a before and after. Magically Windows Update is working again, and with out installing the agent. So bizarre and I lost a day for getting this laptop out. I'm in the same boat. Last time this happened, I reinstalled the SP3 from an install I had on my network.
I was able to get to Windows Update then. But I don't want to have to do that for the 6 images I'm building I'd much rather use the site though. I am also having this same problem. Same problem - trying to access Windows Update to get the whole slew of updates needed on this computer ends up in a redirect to KB The Automatic Updates would work, but not the website.
I tried the IE8 idea first thing, and still, same thing. This did indeed seem to fix the problem and I could get updates. I tried to go to both Windows Update and Microsoft Update directly and received the same redirection. Something else to note, I did find other Update Agent references, but the only one that actually worked was the one at the link above.
So either the bug has been fixed or there is a specific Update Agent that does the trick. After 99 updates each, one which I had reinstalled SP3 can get to the update site. The other still gets the error. This is quite frustrating. It really kills my workflow if I cant update through the site, and have to depend on the automatic to go out and get them. Just adding my "me too" to this discussion.
I tried everything mentioned elsewhere including reinstalling sp3 and the update agent, still no luck. I've been freaking out for two days! Also can't install updates from the "custom" list, ie Media Player 11, Silverlight, etc No "Fix it for me" worked, reinstall didn't work, re-install sp3 over and over didn't work Then, I put automatic updates to "notify me before downloading" and it let me get about updates.
Still wouldn't let me on the site however. So I installed. I want to thank Saldrich70 and giZmo for the help and everyone else for starting this discussion about windows update not working. The REAL thing, not copied or slipstreamed.
Well, i've been looking and googling for about 2 hrs and finally got the right thing in google and found this thread. I read the info, then googled the update file and found that it had been updated. The link shows "windowsupdateagentx All 6 laptops are now downloading all the update files after SP3 as I type.
Thank god google got me here. I could see all hell to pay if I didn't have these laptops up and running for monday morning. BUT, what is the problem, is it the UPDATED update file or did MS update the windows update site and screw up everything by telling people that they have to have the latest updates when we already had them??
After attempting dozens of installations, each time installing Windows in a slightly different manner, I think I found a workaround. During installation you are asked if you want to protect your computer by turning on Windows Update. Most of us, I assume, select NO to that option so that we can manually install the initial updates and then turn on automatic updates later. That is apparently where the problem comes in.
If you choose to turn on Windows Update during the installation process, then you can launch Windows Update after Windows completes the installation process without being redirected to the KB article. Thank you Microsoft for messing up something that has been working fine for years. I would imagine this glitch has caused thousands of wasted man hours for countless technicians around the world. Hopefully someone at Microsoft will figure out the problem and put things back the way they were before.
It seems like there's two Windows Update Agents 3. Neither is a restart nor IE7. After that, the Windows Update website works again. I've only had the problem with one system so far though. I'm here at work on Saturday because of this! I have already started another clean install on Optiplex This will be the 7th or 8th try for me. I am going to try turning on Windows Update during the install to see if this works for me. I have downloaded the windows update agent just in case.
I was beginning to feel like I didn't know how to do my job anymore! Having trawled the internet for the update problem I found that the answer was to re-install the windows update agent on the laptop.
Unless you have the newer Windows Update Agent 3. Great info, Mr. Fish and Bill Castner. I followed your directions and successfully installed the update agent. The same trick did nothing on the other two machines.
A number of search engine provided fixes did not work for me. What did work, on all three machines, was this: 1. Start the two services. The bad news is that this only works for one go-round with Windows Update. Thus, I had to do this before running Windows Update every time. It wasn't hard to find other reports of the same problem , and this trick has, apparently, not helped everyone.
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